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CertsDesk is run by Xassure, formerly eDesk. These are reviews agency owners and managers have written about working with our team.
CertsDesk is run by the team at Xassure.
4.7/5
Trustpilot rating
“Xassure (Formerly eDesk) has been great for our agency. We're using two Virtual Assistant companies presently & we see a night and day difference between Xassure (Formerly eDesk) & the other company. Their end product is great. We're very pleased.”
Max Olson
Agency Owner, Olson Insurance Agency
“We are happy with the services provided by Xassure (Formerly eDesk). We have been using them for six months now. They have helped free up time for revenue-generating activities. Highly recommend them!”
Aaron Friedman
Principal, Apex Insurance Partners
“I most appreciate the Xassure (Formerly eDesk) team as they have gone above and beyond what they promised us in our engagement. I wouldn't hesitate to recommend them to my colleagues and associates in the industry.”
Tony Alessandra
Agency Owner, Insurance Solutions
“We have found Xassure (Formerly eDesk) to be very proactive in their work. Having experienced staff in insurance, took away our reservation about the training & level of experience their staff might have.”
Cathy Biby
Principal, Insurance Risk Partners
“The Xassure (Formerly eDesk) team is qualified and very responsive. They have helped improve productivity at our agency and are quick to adapt to our changing needs.”
Chase Fiscus
Agency Owner, Fiscus Commercial Insurance
“I have been working with Xassure (Formerly eDesk) for almost one year. I have experienced them as having a professional staff, responsive, always available. I appreciate all of their hard work and the support they give my agency.”
Andre Mendez
Agency Owner, Faculty Insurance
“In support of a top 30 broker's acquisition data migration, we subcontracted Xassure (Formerly eDesk) to handle the manual migration of Client, Policy & Certificates Data to the client's AMS360. The Xassure (Formerly eDesk) team was timely and accurate. We are looking forward to our next opportunity to work with Xassure (Formerly eDesk).”
Rob Smith
Principal, Newpoint Resources LLC
“Xassure (Formerly eDesk) saved our agency. They are reliable, easy to work with and go above and beyond to complete the assignment you give them. We would recommend them to all of our colleagues in the field. Thank you Xassure (Formerly eDesk)!!!”
Maryann Wain
Agency Owner, ARG Insurance
“My experience working with Xassure (Formerly eDesk) has been very positive. The team learns quick and the work gets done without much interaction once the process is in place. I am really happy to have found Xassure (Formerly eDesk). It frees up my time to get new business.”
Ellen Ford
Principal, Ford & Ford Insurance
“Thank You Xassure (Formerly eDesk) - You guys do a great job - Super happy with how you are all doing.”
Paul Haulbrook
Agent, Farmers Insurance
“We've worked with Xassure (Formerly eDesk) for over three years. They are a dependable partner with utmost integrity.”
Frank McKnight
Principal, Virtual Insurance Service
“Xassure (Formerly eDesk) is a great fit for outsourced back-office processing - friendly, accommodating, well priced and easy to work with.”
Brian Noegel
Agency Owner, Blue Ridge Insurance
“Wonderful experience so far! Parth has been great to work with. Very communicative and quick to learn our processes.”
Amber M. Denton
Operations Manager, Assure Alliance
“Parth is doing an amazing job, is very helpful, and completes designated task. We are very satisfied with Parth's services!”
Brittney
Team Lead, Assure Alliance
“We love Xassure (Formerly eDesk). Just finished our 2 week trial period and both Ragu and our VA Parth were so good to work with. They are able to handle all sorts of tasks, if you can think of it then they can do it.”
Richard Koci
Insurance Agent, Independent Agent
“Xassure (Formerly eDesk) has been great to work with. They have taken several tedious, and time-consuming but important tasks off our plates and created time for our staff. Nandita is very professional and the follow-up and reporting is super!”
Brandon Hedrick
Agency Owner, Easley Hedrick Insurance
“We changed from another agency VA to Xassure (Formerly eDesk) and are very happy. We use them for both personal & commercial. I have found their sweet spot is in commercial servicing. They are very good!”
Lisa Cherie Bushon
Agency Owner, IRM Insurance
“Professional, Knowledgeable, Hardworking and Honest. I was beginning to lose hope in finding good help, until I found Xassure (Formerly eDesk). They have been a huge help since starting with my agency. Great job, Raghu!”
Lasa
Agency Owner, Lasa Links Insurance, Inc
“We have been blown away by the experience of working with Xassure (Formerly eDesk)! From their commitment to excellence to their consistent updates-they have far exceeded my expectations! Truly could not have asked for a better partner to work with and I plan on utilizing their services to help our company grow for many years. By having them work on some of our remedial tasks, it has opened up more time for our staff to work on more revenue-generating items which has been a big boost for us.”
Rob Jackson
Principal, Insurance, Inc
“We have only been with them for a few months but the experience has been fantastic. Their desire and willingness to learn is awesome. We work in the insurance industry and have an infinite number of variables that can't be accounted for. We had a prior service that wanted a 'checklist' for every situation. This was impossible for us to provide as there are so many. Our major focus was finding a company that would be able to adapt and change with these different situations. Xassure (Formerly eDesk) does this.”
Justin Peterson
Operations Manager, Insurance, Inc
“It's always nerve wracking working with an outsourcing vendor, since their knowledge and reliability are total unknowns. Our agency was referred to Xassure (Formerly eDesk) by a couple of our trusted contacts, which meant a lot to us. Fortunately, our experience with Xassure (Formerly eDesk) has also been absolutely stellar. We've found the Xassure (Formerly eDesk) team to be extremely experienced and accommodating to all of our workflows. We recommend them without any hesitation!”
Sean Ortega
Principal, United Western Insurance Brokers
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